Guides & Resources
for Our Customers

Welcome Flyer

Your welcome guide from Backstage ADI Solutions.

Your Delivery Guide

What to expect on the day your vehicle is delivered.

Your Collection Guide

What to expect when collecting your vehicle.

End of Rental Guide

What to expect and what you need to do at the end of your rental.

Insurance & Claims Information Pack

What to do in the event of an accident, dashcam requirements, policy excess terms and claim deadlines.

Damage Waiver Guide

Information about our damage waiver and what it covers.

Damage Waiver Poster

Damage waiver summary poster.

Insurance Poster

Insurance summary poster.

Alloy Wheel Protection Poster

Alloy wheel protection summary poster.

Fair Wear & Tear Guide

Standards for acceptable wear and tear at the end of your rental.

GDPR Policy

Our data protection and privacy policy in accordance with GDPR.

Citroën

Guide for Citroën vehicle hirers.

Ford

Guide for Ford vehicle hirers.

Hyundai

Guide for Hyundai vehicle hirers.

Kia

Guide for Kia vehicle hirers.

Nissan

Guide for Nissan vehicle hirers.

Peugeot

Guide for Peugeot vehicle hirers.

Renault

Guide for Renault vehicle hirers.

SEAT

Guide for SEAT vehicle hirers.

Toyota

Guide for Toyota vehicle hirers.

Vauxhall

Guide for Vauxhall vehicle hirers.

Volkswagen

Guide for Volkswagen vehicle hirers.